Plesk Statement Regarding Cookies and Other Technologies

v.7 – Updated April 15th, 2020

This Statement Regarding Cookies and Other Technologies (this “Statement”) describes the different types of cookies and other technologies that may be used in connection with the websites and apps (the “Site”) owned or controlled by WebPros International GmbH and its affiliated companies (“Plesk,” “we,” or “us”). This Statement also describes how you can manage cookies and other technologies.

If you have any questions, please contact us by email at privacy@plesk.com or by postal mail at WebPros International GmbH, Vordergasse 59, 8200 Schaffhausen, Switzerland.

Collection and use of other information

Cookies are small text files that are placed via browser on your computer or mobile device (“device”) when you visit a website.

Like many other websites, our Site may use cookies or other technologies (such as “pixel tags,” “web beacons,” “clear GIFs”, links in emails, JavaScript, device IDs assigned by Google or Apple, or similar technologies).

Plesk is using first and third-party cookies. First party cookies are cookies that belong to Plesk and that Plesk places on your device. Third-party cookies are cookies that another party places on your device through our Site. For more information on how these companies collect and use information on our behalf, please refer to their privacy policies.

First and third-party cookies allow us and third parties to obtain information about your visits to the Site, including to analyze your visiting patterns.

Cookies may be used on the Site in order to improve your experience. For example we will use cookies to:

  • Measure how many people use the Site, and how they use it, so that we may keep it running quickly and efficiently;
  • Ensure you obtain all requested information;
  • Provide a safe and secure service for online transactions;
  • Track your response to website content for analysis;
  • Help us and others deliver communications and content to you that are relevant and responsive to your interests and location.
  • Process trials, partner and support requests

Cookies in use by Plesk

Below we explain the different types of cookies that may be used on the Site.

Cookie types Description
Necessary Necessary Cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preferences Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistics / Analytics Analytic Cookies collect information about your use of the Site, and enable us to improve the way it works. These Cookies give us aggregated information that we use to monitor site performance, count page visits, spot technical errors, see how users reach the Site, and measure the effectiveness of advertising (including emails we send to you).
Marketing Marketing Cookies allow us and other trusted advertisers to select advertisements that are based on your interests, including those expressed or inferred by visits to our Site or apps or across other websites, online services, and apps over time. Others help prevent the same advertisement from continuously reappearing for you. These types of cookies also help us provide you with content on the Site that is tailored to your interests and needs. Some Marketing Cookies and other technologies are used in part to also facilitate advertising. Please be aware that Marketing Cookies in some cases have a direct relation to Social Cookies. These Social Cookies are used to enable you to share content, which is a matter of your own interest as well as may participate in the process of authorization via social media services to gain access to 3rd party apps/websites, if you choose to do so. Social Cookies may also be used for advertising/analytics purposes.

Managing cookies

Plesk provides a customized cookie consent manager on its Site, which gives you the opportunity to choose which cookies you allow and which you don’t agree to be used. When entering the Site, a dedicated overlay lists all available cookies categories as well as detailed information about each cookie being generally used on the Site. Based on this information, you are asked to select the cookies / cookie categories, which you allow being used on the Site during your visits. You also have the option to change your chosen cookie settings afterwards by visiting the Opt-Out options.

If you however wish to remove or block cookies from your device entirely, you can update your browser settings (consult your browser’s “help” menu to learn how) to remove or block Cookies. Plesk is not responsible for your browser settings. You can find good and simple instructions on how to manage Cookies on the different types of web browsers at www.allaboutcookies.org.

Please be aware that rejecting Cookies may affect your ability to perform certain transactions on the Site, and our ability to recognize your browser from one visit to the next.

You can also control tracking Cookies by installing browser extensions like Ghostery: https://www.ghostery.com/products/

Other Technologies

Other Technologies may be used for the same purposes as our Cookies, to allow us (or third parties on our behalf) to know when you visit the Site, and to understand how you interact with emails or advertisements. Through Other Technologies, information (e.g. your operating system, your browser version, the URL you came from and your encrypted IP) or aggregate information may be obtained and used to enhance your user experience and understand traffic patterns.

The following gives you an overview of other technologies we use and the vendors behind such technologies:

Hubspot

Hubspot is a platform, developed and provided by HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA.  The services of HubSpot help us collect information about your use of the websites and enable us to improve the way they work. We further use Hubspot as our primary CRM and marketing communication tool to get in touch with our customers. All Hubspot services are provided under Hubspot’s Privacy Policy here: Link

Accordingly, an opt-out is only possible for certain communication features of Hubspot, using the following link: Link

You may opt out from being targeted by this tool by either rejecting the corresponding cookie using the Plesk cookie consent manager when entering our Site, or via the following link: Link

For users in the EU, the following website gives you an individual overview of the currently active tracking technologies on your device, including the option to deactivate these technologies: Link

Opt-out options are also summarized in the dedicated opt-out section available

Cookies on this Website